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For emergencies, call 518-416-3356 directly
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Learn More →No heat in January. No AC in August. These aren't problems that can wait until Monday morning. ALJ Heating & Cooling answers emergency calls 24 hours a day, 7 days a week — and dispatches fast to homes and businesses throughout Albany and the Capital Region.
If any of these are happening in your home or business right now, call immediately. Don't wait for business hours.
A heating failure in an Albany winter is a health emergency, especially with children, elderly, or pets. Call immediately — we prioritize these above all other calls.
During Albany's summer heat waves, a failed air conditioner is a medical risk. We treat no-cool calls during high heat as urgent emergencies.
Leave immediately. Call your gas company first (National Fuel or Unitil), then us. Do not use light switches or appliances. This is a life-safety situation.
A carbon monoxide alarm triggered near your furnace requires immediate evacuation. Get everyone out and call 911 first, then call us for furnace inspection.
A leaking tank can cause significant water damage quickly. Turn off the cold water supply to the tank and call us for same-day emergency replacement.
A yellow or orange pilot flame instead of blue may indicate a carbon monoxide issue. Shut the furnace off at the switch and call us immediately.
No voicemail. No answering service. Here's exactly what happens when you call our emergency line.
We answer 24/7. You speak with someone who can take your information, assess the urgency, and initiate dispatch — not a voicemail or a callback queue.
We ask a few quick questions to understand the situation and dispatch the right technician. No-heat and gas-related calls get top priority at any hour.
Our service vehicles carry common replacement parts for the most frequent emergency repairs. Most issues are resolved in a single visit.
We diagnose the problem completely and give you a written estimate before touching anything. What we quote is what you pay — no emergency surcharge surprises.
You approve the repair. We complete it. Your heat or AC is back on. We don't leave until the system is working and you're satisfied.
Steps that keep you safe and may help us resolve the issue faster.
No voicemail, no automated system, no "leave a message and we'll call back." When you call our emergency line, someone answers and starts the dispatch process immediately.
ALJ is headquartered right in the Capital Region. We're not dispatching from hours away — we're close, and faster than companies routing calls through regional call centers.
Written estimate before any work begins, always. Any after-hours rates are disclosed upfront before you commit. We believe in honest pricing even at 2am.
We stock common replacement parts for the most frequent emergency failures. Most repairs completed in a single visit — we don't come out just to diagnose and reschedule.
A track record built over 7 years in the Capital Region — including plenty of emergency calls that turned into long-term customers because we showed up and did the job right.
Fully licensed in NYS, SBE and MBE certified, with all required insurance. In an emergency, you want someone you can trust — not the first number from a quick search.
ALJ responds to HVAC emergencies throughout Albany County and surrounding areas day and night.
We don't have "emergency hours" — we're available all hours. Call 518-416-3356 at any time and a real person will answer and initiate dispatch for urgent situations.
If you're unsure whether your situation is an emergency, call anyway. We'd rather answer a call that turns out to be non-urgent than have someone wait on a situation that needed immediate attention.
ALJ is based in Latham, central to the Capital Region. We prioritize emergency dispatch and keep you informed of the expected arrival window. Call as early as possible to maximize same-day availability.
We believe in honest pricing regardless of the hour. You'll know the full cost before any work starts. We never present a surprise invoice after the fact.
The most important thing with any gas smell or CO alarm is to get everyone out of the building first and call 911 or your gas company before calling us. For heating or cooling failures without a gas issue, follow safe interim measures while you wait for our technician.